Chat Whisperer


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In this fast paced world of today, communication has become more important than ever before. Technology also leads to the globalization of our world and makes it possible for people to have different messaging platforms such as snapchat, twitter, facebook or use email in connecting with one another. However, in the midst of constant interaction with others can be difficult to keep up with all messages and quickly respond to them. This is where chatbots come in – the free, virtual assistants designed to make our lives easier.

Chatbots have been around for quite some time now, but they gained popularity recently. They are computer programs that use artificial intelligence (AI) to simulate human conversation. These bots can understand and respond to text or voice messages hence making them an efficient and convenient way to communicate.

One of the main benefits of chatbots is their availability 24/7. Unlike human agents who have working hours, chatbots are always ready to assist meaning that it’s perfect for businesses operating globally or those targeting customers from different time zones. They can attend various queries at once ensuring no message goes unanswered.

Chatbots are also considered faster and more efficient in their responses compared to humans who may take a few minutes even hours before giving feedbacks.They are AI powered which means they do analysis instantly due its ability process data at high processing speeds.This implies that clients will not wait long hours for responses thus improving customer satisfaction levels.

Chatbots also provide personalized experiences for users because they apply natural language processes (NLP) that enable them to understand the context of a conversation giving tailored answers.This gives a sense of humanity in dialogue hence enhancing user connection.Furthermore, chats can recall previous talks resulting into seamless experience between parties involved.

One reason why chatbots became so popular is their cost efficiency factor.Developing and maintaining a bot is much cheaper comparing with recruiting/training employees on position like this.It is especially useful when applied by small companies lacking enough budget just to hire a team of support agents.Thanks to chatbots, companies can provide quality customer service without spending too much money.

Chatbots are versatile and able to be integrated with different platforms such as websites, messaging apps, social media platforms. This allows businesses to reach out to the customers through preferred channels hence making it easier for them to connect and engage with each other. Additionally, chatbots are available in multiple languages that make them relevant for global audience.

But you may ask yourself, how can I get a chatbot for my business without spending an arm and a leg? Fortunately, there are many free chatbot solutions available on the market. Here is a list of some popular free chatbot platforms that can be used in your business.

1. Chatfuel: An easy-to-use platform for building your own bot requires no programming skills. It helps you create bots for Facebook Messenger, Telegram and Whatsapp among others. Chatfuel has basic functions free of charge which is very convenient for small enterprises.

2. ManyChat: Another popular chatbot platform is ManyChat that offers a free plan up to 500 subscribers limit. It has integration options with Facebook Messenger, WhatsApp, Instagram and is fairly easy in use.ManyChat also offers features like broadcasting tool,drip campaigns as well as segmentation of audience data..

3. Dialogflow: a Google-owned AI/NLP chatbot platform that makes conversations. It has free plan with 1,000 text requests per month, which is great for small businesses. While Dialogflow supports other messaging platforms such as Facebook Messenger, Slack and Skype.

4. ChatBot: conversation builder and live chat and AI-powered chatbot are some of the features found in this platform’s free plan. In addition to Shopify and WooCommerce, this is also an easy-to-use platform that can be integrated with various messaging platforms including Botsify.

5. Botsify: With basic features available on a free plan, Botsify is a chatbot building platform that is very simple to use and it can be integrated with platforms like WordPress Facebook Messenger as well as Slack. Additionally , botsify offers some additional features like human takeover, analytics, NLP.

To sum up, the advent of chatbots has redefined business-customer communication forever because they offer cheap means of interaction besides being efficient as well as personalized ones for users (Hansen et al., 2018). Free options are available for all organizations thus enabling them to have such technologies and provide excellent customer service (Thapanee & Sukanyah; Prasertsilp & Thepphakorn). So why wait? Try out chats robots to make your communications more vibrant and improve customers’ satisfaction in your firm.

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